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The Place at Barker Cypress Apartments

1 property researched across Houston, TX (1)

Website (346) 214-0865

68

avg score · D

Reputation summary
Numerous residents report issues with unresponsive management, unaddressed emails, and phone systems that are frequently down. There are also complaints of unexpected utility increases and difficulties with apartment transfers. On the positive side, individual staff members like Stephanie, America, Bibi, Julie, Angela, Elida, and Thomas receive frequent praise for their helpfulness and customer service.
Most common complaints
  • I’ve had to deal with ongoing issues that require repeated follow-ups, which has been extremely frustrating as a residen
    ×1
  • The phone systems have not worked for months and management is unresponsive to emails.
    ×1
  • My water and sewer has increased $20-$30 with no explanation as to why. I’ve lived here for almost 3 years and my water
    ×1
  • The office people are nasty rude and treat you like shit. Trash all over the property, dog shit all over the grass and t
    ×1
  • On move-in day, we walked into a unit with extremely dirty kitchen appliances and bathrooms, rusted tub overflow covers,
    ×1
  • Water is out again for the third time this month with no warning. We have now been without hot water for almost 48 hours
    ×1
  • Este ha sido el peor complejo de apartamentos en el que he vivido en EE.UU. He vivido en seis estados diferentes como en
    ×1
  • They made me wait an entire month to supposedly transfer into a townhome, and just two days before my move they changed
    ×1
Most common positives
  • Love the care, service, and hospitality that has been provided since move in and great customer service especially from
    ×1
  • The complex is nice; it has three pools, and the entire property is excellently maintained, with excellent pest control.
    ×1
  • I personally want to appreciate a particular staff from the apartment office, Bibi. For the very first time, I put in an
    ×1
  • Stephanie was very kind and patient while helping me with my application. She took the time to explain everything clearl
    ×1
  • America is absolutely amazing! She made the leasing process smooth, stress-free, and enjoyable from start to finish. Her
    ×1

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